Expert IT Support & Solutions

Reliable technology services for businesses and homes across Adelaide.

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About Jones Total Tech

Led by founder and owner David Jones, bringing over 25 years of industry experience supporting businesses of all sizes. We bring deep, practical knowledge to the table, delivering real-world, pragmatic approaches to IT problems—while understanding that not every business has the luxury of procuring "best-of-breed" solutions.

Based in Adelaide, South Australia, we champion a proactive Security by Design philosophy, aligning our solutions with robust frameworks like the Essential Eight to ensure your systems remain secure and resilient.

Our Services

Comprehensive, secure, and strategic IT solutions tailored for businesses and homes across Adelaide.

Procurement Services

  • Hardware and software sourcing
  • Competitive vendor quoting and selection
  • Lifecycle procurement and asset planning
  • Volume licensing and supply chain management

General Support

  • Help desk and day-to-day user assistance
  • Software installation, updates, and troubleshooting
  • Peripheral setup and device configuration
  • Prompt, reliable technical issue resolution

Infrastructure Management

  • Server deployment and maintenance
  • Network architecture and hardware rollout
  • System monitoring and performance tuning
  • Scalable, reliable technical foundations

Cybersecurity

  • Essential Eight framework alignment
  • Security by Design & risk hardening
  • Threat detection & incident prevention
  • Data protection & privacy compliance

Cloud Solutions

  • AWS, Microsoft 365, & Azure environment management
  • Cloud migrations & hybrid integration
  • Secure cloud storage & file sharing
  • Backup, redundancy, & disaster recovery

IT Strategy & Consultation

  • Technology roadmapping & alignment
  • Project management & system transitions
  • Virtual CIO (vCIO) advisory services
  • Technical governance & policy development

Small Business IT

  • Proactive managed support & maintenance
  • Hardware lifecycle & asset management
  • Standard Operating Procedures (SOPs)
  • Organisational technical maturity

Home User Support

  • Fast troubleshooting & hardware repairs
  • Wi-Fi optimisation & home network setup
  • Smart device & peripheral integration
  • Clear, jargon-free technical assistance

Contact Us

Get in touch for professional IT support and consultation.